Privacy Policy

At Piloteer, we're dedicated to crafting tools that prioritize safety, ethics, and security without compromise. Your trust is paramount to us, and we want you to feel confident about how we handle your information. Here's a clear breakdown of our Privacy Policy to inspire trust at every step:

1. Information We Collect
   1. Personal Information: We collect information like your name, email address, and contact details when you create an account or use our Services.
   2. Usage Information: We gather data about how you use our Services to improve them and personalize your experience.
   3. Meeting Data: Additionally, we collect data related to your meetings, like transcripts and participant information, to provide analytics and coaching services.
   4. Cookies and Tracking Technologies: We use cookies and similar tech to understand your browsing behavior and preferences, but you can control this through your browser settings.
2. How We Use Your Information
   1. We use your information to provide and enhance our Services, analyze user behavior, and offer personalized features.
   2. Meeting data helps us provide analytics, identify leadership behaviors, and offer personalized feedback to improve meeting effectiveness.
   3. We may also use your contact information to send you necessary messages about our Services and promotional materials, which you can opt out of at any time.
3. Information Sharing and Disclosure
   1. Your Privacy Matters: We only share anonymized data with third-party service providers who assist us in delivering and improving our Services. This means that your personal information is stripped of identifying details before it's shared.
   2. Transparency and Safety: We may disclose your information as required by law or to protect our rights and safety.
4. Data Retention
   1. Responsible Data Handling: We keep your personal information for as long as necessary to fulfill the purposes outlined in this Policy, ensuring responsible handling of your data.
5. Data Security
   1. Protecting Your Data: Your data is encrypted during transmission and securely stored on our servers. We use industry-standard encryption methods to safeguard your information, similar to leading technologies like Nova 2 by Deepgram and BERT by Google.
   2. Access Controls and Monitoring: We implement robust access controls and maintain detailed logs of access and activities related to your data, ensuring only authorized personnel can access it.
   3. Human-Centric AI Models: Our AI models are built with a human-centric approach, prioritizing fairness, transparency, and accountability. We carefully design and train our models to mitigate bias and ensure ethical use of data, fostering trust in our AI-driven solutions.
6. Termination
   1. At Piloteer, we are committed to complying with the General Data Protection Regulation (GDPR) to protect the privacy and personal data of individuals within the European Union(EU).
   2. Data Controller
      1. Piloteer is the data controller responsible for your personal data. If you have any questions about our data practices, please contact us at Hello@piloteer.ai.
   3. Legal Basis for Processing
      1. We process your personal data based on the following legal grounds:
         1. Consent: You have given clear consent for us to process your personal data for a specific purpose.
         2. Contract: Processing your data is necessary for the performance of a contract you have with us.
         3. Legal Obligation: We must process your data to comply with a legal obligation.
         4. Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests are not over ridden by your rights and interests.
   4. Your GDPR Rights
   5. Under the GDPR, you have the following rights regarding your personal data:
      1. Access: You have the right to request access to your personal data that we hold.
      2. Rectification: You can request that we correct or update any inaccurate or incomplete data.
      3. Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
      4. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another controller.
      5. Objection: You can object to the processing of your personal data in certain circumstances.
      6. Withdraw Consent: If you have provided consent for processing, you have the right to withdraw your consent at any time.
   6. Data Protection Officer

      1. We have appointed a Data Protection Officer (DPO)to oversee our GDPR compliance. You can contact our DPO at Hello@piloteer.ai.

7. By adhering to these GDPR principles, we ensure that your personal data is handled with the highest standards of privacy and security.
8. Changes to this Privacy Policy
   1. Keeping You Informed: We may update this Policy to reflect changes in our practices or legal requirements, and we'll notify you of any material changes.
   2. 7.2 Dispute Resolution: Any dispute arising out of or relating to these Terms or our Services shall be resolved through arbitration administered by the American Arbitration Association, in accordance with its rules and procedures.
9. Contact Us
   1. Here for You: If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us at Hello@piloteer.ai

‍

Your privacy and trust are of utmost importance to us, and we're committed to safeguarding your information every step of the way.